Legal notice

Legal Notice

Ex Catalogue UK

Ex Catalogue UK is a trading style of Heritage Home Furniture Group Ltd.

Throughout our website, marketing materials, order documentation and customer communications, references to Ex Catalogue UK refer to the trading name and business operated by Heritage Home Furniture Group Ltd.

Company & Trading Information

Trading Name: Ex Catalogue UK
Legal Entity: Heritage Home Furniture Group Ltd

All purchases made through Ex Catalogue UK are processed by Heritage Home Furniture Group Ltd.

Charges & Billing

When placing an order with Ex Catalogue UK, any charges relating to your purchase will be processed by Heritage Home Furniture Group Ltd.

Depending on your bank or payment provider, transactions and charges may therefore appear on your bank, card or payment statement as:

HERITAGE HOME FURNITURE GROUP LTD

This is the legal trading entity responsible for processing transactions made through Ex Catalogue UK and does not indicate that you have made a purchase from a different retailer.

Website & Trading Name

Ex Catalogue UK is the customer-facing trading style used by Heritage Home Furniture Group Ltd for the sale of furniture, home accessories and related products.

Any references on our website to Ex Catalogue UK, we, us or our should be understood to refer to Heritage Home Furniture Group Ltd, unless otherwise stated.

Orders & Contracts

When you place an order through Ex Catalogue UK, the purchase is made with Heritage Home Furniture Group Ltd, trading as Ex Catalogue UK.

Your order confirmation, invoices, payment records and other relevant documentation may therefore identify Heritage Home Furniture Group Ltd as the legal entity responsible for the transaction.

Contact

For customer service, aftercare, delivery, accounts and refund enquiries, please contact:

customerservices@excatalogueuk.com

When contacting us regarding an existing order, please include your order number in the subject line to help us locate your order and respond efficiently.

Important Information

Customers may see HERITAGE HOME FURNITURE GROUP LTD on their bank or payment statement when making a purchase through Ex Catalogue UK. This is the expected billing descriptor and represents the legal entity operating the Ex Catalogue UK trading name.

Ex Catalogue UK — a trading style of Heritage Home Furniture Group Ltd.